Terms & Conditions


Welcome to LILA website (“yourlila” “the Site,” “we,” “us,” or “our”). LILA provides this site as a service to its customers. Please read the following terms and conditions as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. Additionally, Lila reserves the right to modify these terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our site at any time constitutes full acceptance of our service Terms.

Usage Restrictions
All of the content that appears on the site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by LILA. We are happy for people to share our images, but please make sure that you credit LILA and link to yourlila.com. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Product Policy
Please be aware, variations in style, colour, size, shape and look may occur. If you are not satisfied with your purchase, please review our Returns & Exchange section for further assistance. Certain products or services may be available exclusively online through the website.

Pricing Policy
Prices are inclusive of taxes, but not any custom charges that may occur for international deliveries, or transaction fees that you may be charged by your bank for making a payment in a different currency to your holding account. We reserve the right to adjust any prices or shipping amounts at any time without notice. We have done our best to display our items as accurately as possible on the Site.

Privacy Policy
We make every effort to protect the privacy of our users and customers. Your online privacy and security is our priority, and we are committed to ensuring that you are protected. We will not disclose, sell, distribute or lease, personal information that you provide to us including your name, address, telephone number and email address. We do not receive your banking details, credit/debit card number, expiry date, card holder name, or any other information for payments made through our payment gateway.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Cookies
Cookies are small data files which are stored on your computer’s hard drive when you visit a website. These cookies help web browsers to remember your preferences, and collect information about your usage patterns to help form a better and more personalised web experience. Usually, web browsers automatically accept cookies, however you can choose to modify your browser settings so you are notified when you are sent a cookie, and then you can choose to accept or decline it.